Shipping policy
Shipping Policy
1. Shipping Areas
We currently offer shipping within Melbourne's Northern Suburbs. We do not ship to P.O. boxes.
2. Shipping Methods and Delivery Times
We use trusted courier services to deliver your orders. Delivery times typically range from 1 to 5 business days depending on your location and product availability. Please note that delivery times are estimates and may be affected by factors beyond our control.
3. Shipping Costs
Flat rate of $5 Delivery to Northern Suburbs.
4. Order Processing
Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
5. Delivery Issues
If your order is delayed, lost, or damaged during shipping, please contact us immediately. We will work with the courier to resolve the issue and ensure you receive your order or a suitable replacement.
6. Shipping Restrictions
Certain products may have shipping restrictions due to perishability or legal regulations. These restrictions will be clearly indicated on the product page.
7. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Your continued use of our service constitutes acceptance of any changes.
8. Contact Us
For any questions or concerns regarding shipping, please contact us directly.